Payment Policy
Payment Policy
Last updated: March 2026
At Soft Isle Dublin, we offer a range of secure and convenient payment methods to make your shopping experience as smooth as possible. Please note that available payment methods may vary depending on your location.
Accepted Payment Methods
We currently accept the following payment methods:
- Credit Card — Visa, Mastercard
- Debit Card
- Apple Pay
- Google Pay
Please check at checkout which payment options are available for your location.
Security
Your security is our absolute priority. All payments are processed through a fully encrypted SSL connection, ensuring your personal and payment details are always protected. We do not store any payment information on our servers — your data is handled exclusively by our trusted and certified payment providers.
Payment Processing
Orders are only processed once full payment has been successfully completed. You will receive an order confirmation email immediately after your payment has been approved.
Refunds
If you are entitled to a refund — for example following an approved return — the amount will be credited back to your original payment method within 14 business days of us receiving your returned item.
You will be notified by email once your refund has been processed.
Contact
For any questions regarding payments or refunds, please do not hesitate to contact us:
Email: info@softisledublin.com
We aim to respond to all enquiries within 1 business day.